168 lines
6.4 KiB
Plaintext
168 lines
6.4 KiB
Plaintext
Message-ID: <32846990.1075861338489.JavaMail.evans@thyme>
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Date: Thu, 8 Nov 2001 14:51:58 -0800 (PST)
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From: no.address@enron.com
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Subject: Weekend Outage Report for 11-9-01 through 11-11-01
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Mime-Version: 1.0
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Content-Type: text/plain; charset=us-ascii
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Content-Transfer-Encoding: 7bit
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X-From: Enron Change Management Announcement@ENRON
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X-To: Houston Outage Report@ENRON <??SHouston Outage Report@ENRON>
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X-cc:
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X-bcc:
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X-Folder: \FERMIS (Non-Privileged)\Ermis, Frank\Inbox
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X-Origin: Ermis-F
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X-FileName: FERMIS (Non-Privileged).pst
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------------------------------------------------------------------------------------------------------
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W E E K E N D S Y S T E M S A V A I L A B I L I T Y
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F O R
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November 9, 2001 5:00pm through November 12, 2001 12:00am
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------------------------------------------------------------------------------------------------------
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SCHEDULED SYSTEM OUTAGES:
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ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.
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AZURIX: No Scheduled Outages.
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EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.
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EDI:
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Impact: CORP
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Time: Fri 11/9/2001 at 12:00:00 PM CT thru Sat 11/10/2001 at 4:00:00 AM CT
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Fri 11/9/2001 at 10:00:00 AM PT thru Sat 11/10/2001 at 2:00:00 AM PT
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Fri 11/9/2001 at 6:00:00 PM London thru Sat 11/10/2001 at 10:00:00 AM London
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Outage: EDI_QA Oracle database upgrade
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Environments Impacted: Corp
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Purpose: To comply with corporate standardization
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Backout: Restore the database to its original state
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Contact(s): Maria Santiago 713-345-7354
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John Kratzer 713-345-7672
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Karen O'Grady 713-345-7149
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ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages
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ENRON NORTH AMERICAN LANS:
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Impact: EXTPIX1/HOPIX1
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Time: Fri 11/9/2001 at 10:30:00 PM CT thru Sat 11/10/2001 at 12:30:00 AM CT
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Fri 11/9/2001 at 8:30:00 PM PT thru Fri 11/9/2001 at 10:30:00 PM PT
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Sat 11/10/2001 at 4:30:00 AM London thru Sat 11/10/2001 at 6:30:00 AM London
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Outage: EXTPIX1 Maintenance
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Environments Impacted: All
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Purpose: Prevent bottleneck
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Backout: undo changes
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Contact(s): Jim Brigham 713-345-4104
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Impact: ECN 22, 25, 26, 27, 28, & 35
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Time: Sat 11/10/2001 at 9:00:00 AM CT thru Sat 11/10/2001 at 6:00:00 PM CT
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Sat 11/10/2001 at 7:00:00 AM PT thru Sat 11/10/2001 at 4:00:00 PM PT
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Sat 11/10/2001 at 3:00:00 PM London thru Sun 11/11/2001 at 12:00:00 AM London
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Outage: Telecom Clean Up
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Environments Impacted: Corp
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Purpose: Better LAN management
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Backout: I (Mark Trevino) will be available to solve any issues that may occur (switches that do not come back online).
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Contact(s): Mark Trevino 713-345-9954
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FIELD SERVICES: No Scheduled Outages.
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INTERNET: No Scheduled Outages.
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MESSAGING:
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Impact: Nany-msmbx01v
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Time: Fri 11/9/2001 at 5:00:00 PM CT thru Sat 11/10/2001 at 1:00:00 AM CT
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Fri 11/9/2001 at 3:00:00 PM PT thru Fri 11/9/2001 at 11:00:00 PM PT
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Fri 11/9/2001 at 11:00:00 PM London thru Sat 11/10/2001 at 7:00:00 AM London
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Outage: Upgrade Nany-msmbx01v
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Environments Impacted: Users on Nany-msmbx01v
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Purpose: In order to standardize all E2k servers.
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Backout:
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Contact(s): Dalak Malik 713-345-8219
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Impact: Exchange Servers
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Time: Sat 11/10/2001 at 5:00:00 PM CT thru Sat 11/10/2001 at 9:00:00 PM CT
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Sat 11/10/2001 at 3:00:00 PM PT thru Sat 11/10/2001 at 7:00:00 PM PT
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Sat 11/10/2001 at 11:00:00 PM London thru Sun 11/11/2001 at 3:00:00 AM London
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Outage: Installing EXifs.dll hotfix and store hotfix to the Exchange Servers
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Environments Impacted: All Exchange users
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Purpose: Stability standardization
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Backout:
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Contact(s): Dalak Malik 713-345-8219
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Impact: Nahou-msmbx01v
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Time: Sat 11/10/2001 at 7:00:00 PM CT thru Sat 11/10/2001 at 9:00:00 PM CT
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Sat 11/10/2001 at 5:00:00 PM PT thru Sat 11/10/2001 at 7:00:00 PM PT
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Sun 11/11/2001 at 1:00:00 AM London thru Sun 11/11/2001 at 3:00:00 AM London
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Outage: Exchange user database maintenance
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Environments Impacted: Users on server nahou-msmbx01v
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Purpose: Database has over 13 GB white space
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Backout:
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Contact(s): Dalak Malik 713-345-8219
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MARKET DATA: No Scheduled Outages.
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NT: No Scheduled Outages.
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OS/2: No Scheduled Outages.
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OTHER:
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Impact: NAHOU-TSSAP01P
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Time: Fri 11/9/2001 at 7:00:00 PM CT thru Fri 11/9/2001 at 8:00:00 PM CT
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Fri 11/9/2001 at 5:00:00 PM PT thru Fri 11/9/2001 at 6:00:00 PM PT
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Sat 11/10/2001 at 1:00:00 AM London thru Sat 11/10/2001 at 2:00:00 AM London
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Outage: SAP GUI Patch 3.06 Installation
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Environments Impacted: SAP Terminal Server users
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Purpose: Applying this patch will make the terminal server version of SAP consistent with the version on all SAP users desktops.
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Backout: Uninstall and remove SAP registry entries and install previous version.
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Contact(s): Russ Rimmerman 713-345-3466
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Impact: SAP
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Time: Fri 11/9/2001 at 8:00:00 PM CT thru Sun 11/11/2001 at 2:00:00 AM CT
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Fri 11/9/2001 at 6:00:00 PM PT thru Sun 11/11/2001 at 12:00:00 AM PT
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Sat 11/10/2001 at 2:00:00 AM London thru Sun 11/11/2001 at 8:00:00 AM London
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Outage: Add New SAP Storage
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Environments Impacted: SAP
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Purpose: Disk growth in SAP required procurement of additional disk.
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Backout: Revert to current configuration.
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Contact(s): Gary Sentiff 713-345-5125
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SITARA: No Scheduled Outages.
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SUN/OSS SYSTEM: No Scheduled Outages.
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TELEPHONY:
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Impact:
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Time: Sat 11/10/2001 at 5:00:00 AM CT thru Sat 11/10/2001 at 6:00:00 AM CT
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Sat 11/10/2001 at 3:00:00 AM PT thru Sat 11/10/2001 at 4:00:00 AM PT
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Sat 11/10/2001 at 11:00:00 AM London thru Sat 11/10/2001 at 12:00:00 PM London
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Outage: Emergency Maintenance - VoiceMail Node 3
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Environments Impacted: All
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Purpose: Bad port - affects performance of Intuity Voicemail
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Backout: None
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Contact(s): Cynthia Siniard 713-853-0558
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TERMINAL SERVER: No Scheduled Outages.
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UNIFY: No Scheduled Outages.
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----------------------------------------------------------------------------------------------------------------------------
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FOR ASSISTANCE
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(713) 853-1411 Enron Resolution Center
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Specific Help:
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Information Risk Management (713) 853-5536
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SAP/ISC (713) 345-4727
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Unify On-Call (713) 284-3757 [Pager]
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Sitara On-Call (713) 288-0101 [Pager]
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RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
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OSS/UA4/TARP (713) 285-3165 [Pager]
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CPR (713) 284-4175 [Pager]
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EDI Support (713) 327-3893 [Pager]
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EES Help Desk (713)853-9797 OR (888)853-9797
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TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]
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