186 lines
7.8 KiB
Plaintext
186 lines
7.8 KiB
Plaintext
Message-ID: <13397914.1075861337233.JavaMail.evans@thyme>
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Date: Thu, 1 Nov 2001 15:22:09 -0800 (PST)
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From: no.address@enron.com
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Subject: Weekend Outage Report for 11-2-01 through 11-4-01
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Mime-Version: 1.0
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Content-Type: text/plain; charset=us-ascii
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Content-Transfer-Encoding: 7bit
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X-From: Enron Change Management Announcement@ENRON
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X-To: Houston Outage Report@ENRON <??SHouston Outage Report@ENRON>
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X-cc:
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X-bcc:
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X-Folder: \FERMIS (Non-Privileged)\Ermis, Frank\Inbox
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X-Origin: Ermis-F
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X-FileName: FERMIS (Non-Privileged).pst
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------------------------------------------------------------------------------------------------------
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W E E K E N D S Y S T E M S A V A I L A B I L I T Y
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F O R
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November 2, 2001 5:00pm through November 5, 2001 12:00am
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------------------------------------------------------------------------------------------------------
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SCHEDULED SYSTEM OUTAGES:
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ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.
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AZURIX: No Scheduled Outages.
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EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.
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EDI:
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Impact: CORP
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Time: Fri 11/2/2001 at 12:00:00 PM CT thru Sun 11/4/2001 at 4:00:00 AM CT
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Fri 11/2/2001 at 10:00:00 AM PT thru Sun 11/4/2001 at 2:00:00 AM PT
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Fri 11/2/2001 at 6:00:00 PM London thru Sun 11/4/2001 at 10:00:00 AM London
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Outage: EDI_QA Oracle database upgrade
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Environments Impacted: Corp
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Purpose: To comply with corporate standardization
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Backout: Restore the database to its original state
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Contact(s): Maria Santiago 713-345-7354
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John Kratzer 713-345-7672
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Karen O'Grady 713-345-7149
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EES:
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Impact: EES
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Time: Thu 11/1/2001 at 6:00:00 PM CT thru Sun 11/4/2001 at 12:00:00 AM CT
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Thu 11/1/2001 at 4:00:00 PM PT thru Sat 11/3/2001 at 10:00:00 PM PT
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Fri 11/2/2001 at 12:00:00 AM London thru Sun 11/4/2001 at 6:00:00 AM London
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Outage: Migrate EESHOU-FS1to SAN
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Environments Impacted: EES
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Purpose: New Cluster server is on SAN and SAN backups
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This will provide better performance, server redundancy, and backups should complete without problems.
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Backout: Take new server offline,
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Bring up old servers
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change users profiles back to original settings.
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Contact(s): Roderic H Gerlach 713-345-3077
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ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages
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ENRON NORTH AMERICAN LANS:
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Impact: Ardmore
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Time: Sat 11/3/2001 at 10:00:00 PM CT thru Sun 11/4/2001 at 2:00:00 AM CT
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Sat 11/3/2001 at 8:00:00 PM PT thru Sun 11/4/2001 at 12:00:00 AM PT
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Sun 11/4/2001 at 4:00:00 AM London thru Sun 11/4/2001 at 8:00:00 AM London
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Outage: Add redundant connections between ARD-COR-CCX1/2 and ENA-CX1/2-ARD
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Environments Impacted: All
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Purpose: Increased bandwidth / resiliency available on the MAN
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Backout: Put original equipment/configs back in place
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Contact(s): Dennis McGough 713-345-3143
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Impact: EBS
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Time: Sat 11/3/2001 at 1:00:00 PM CT thru Sat 11/3/2001 at 4:00:00 PM CT
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Sat 11/3/2001 at 11:00:00 AM PT thru Sat 11/3/2001 at 2:00:00 PM PT
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Sat 11/3/2001 at 7:00:00 PM London thru Sat 11/3/2001 at 10:00:00 PM London
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Outage: Relocate EBS Portland servers and switch pdx-3wtcpl-swx1
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Environments Impacted: EBS
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Purpose: Existing equipment rack removed in order to install new phone system.
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Backout: None. Space must be vacated.
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Contact(s): Chris Shirkoff 503-778-0920 8774937918@skytel.com
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Dave Steiner 503-703-1553
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FIELD SERVICES: No Scheduled Outages.
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INTERNET: No Scheduled Outages.
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MESSAGING:
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Impact: Corp Notes
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Time: Fri 11/2/2001 at 9:00:00 PM CT thru Sat 11/3/2001 at 1:00:00 AM CT
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Fri 11/2/2001 at 7:00:00 PM PT thru Fri 11/2/2001 at 11:00:00 PM PT
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Sat 11/3/2001 at 3:00:00 AM London thru Sat 11/3/2001 at 7:00:00 AM London
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Outage: cNotes Server Reboots
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Environments Impacted: All users on any of the mailservers listed below
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Purpose: Scheduled @ 2 week interval
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Backout: Make sure server comes up.
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Contact(s): Trey Rhodes (713) 345-7792
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Impact: EI
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Time: Fri 11/2/2001 at 9:00:00 PM CT thru Sat 11/3/2001 at 1:00:00 AM CT
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Fri 11/2/2001 at 7:00:00 PM PT thru Fri 11/2/2001 at 11:00:00 PM PT
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Sat 11/3/2001 at 3:00:00 AM London thru Sat 11/3/2001 at 7:00:00 AM London
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Outage: EI Notes Server Maintenance
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Environments Impacted: EI Local/Domestic/Foreign Sites
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Purpose: Scheduled @ 2 week interval
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Backout: N/A
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Contact(s): David Ricafrente 713-646-7741
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Impact: EES
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Time: Fri 11/2/2001 at 8:30:00 PM CT thru Fri 11/2/2001 at 11:30:00 PM CT
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Fri 11/2/2001 at 6:30:00 PM PT thru Fri 11/2/2001 at 9:30:00 PM PT
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Sat 11/3/2001 at 2:30:00 AM London thru Sat 11/3/2001 at 5:30:00 AM London
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Outage: EES Notes Server Reboots
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Environments Impacted: All users on any of the mailservers listed below
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Purpose: Scheduled @ 2 week interval on 1st and the 3rd Friday of each month.
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Backout:
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Contact(s): Dalak Malik 713-345-8219
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MARKET DATA: No Scheduled Outages.
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NT: No Scheduled Outages.
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OS/2: No Scheduled Outages.
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OTHER:
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Impact:
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Time: Sat 11/3/2001 at 9:00:00 PM CT thru Sun 11/4/2001 at 12:00:00 AM CT
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Sat 11/3/2001 at 7:00:00 PM PT thru Sat 11/3/2001 at 10:00:00 PM PT
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Sun 11/4/2001 at 3:00:00 AM London thru Sun 11/4/2001 at 6:00:00 AM London
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Outage: Migrate EBS Common Data to Corp Environment and update DFS
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Environments Impacted: Any user accessing o: EBS
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Purpose: Will be migrating all common data from o: EBS Houston and o: EBS Portland to Corp servers in Houston and their corresponding EBS servers will be decommissioned. o: ebs shepherd and o: ebs loopcentral will also be migrated and their corresponding EBS servers will be decommissioned. o: EBS will be removed from DFS and the DFS entries will be re-inputed in order to decommission the EBS DFS server. This needs to be done as part of the decommissioning of the EBS environment.
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Backout: Leave EBS data servers and DFS servers online and re-input the DFS links.
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Contact(s): Mark Wolf 713-345-6389
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Impact: HR
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Time: Sat 11/3/2001 at 8:00:00 AM CT thru Sat 11/3/2001 at 11:00:00 AM CT
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Sat 11/3/2001 at 6:00:00 AM PT thru Sat 11/3/2001 at 9:00:00 AM PT
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Sat 11/3/2001 at 2:00:00 PM London thru Sat 11/3/2001 at 5:00:00 PM London
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Outage: Replace CD-ROM in HR-DB-5
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Environments Impacted: HR LAN
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Purpose: The CD-ROM drive has failed and needs to be replaced.
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Backout:
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Contact(s): Brandon Bangerter 713-345-4904
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Mark Calkin 713-345-7831
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Raj Perubhatla 713-345-8016 281-788-9307
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Impact: nahou-rem2
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Time: Sun 11/4/2001 at 1:00:00 PM CT thru Sun 11/4/2001 at 1:30:00 PM CT
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Sun 11/4/2001 at 11:00:00 AM PT thru Sun 11/4/2001 at 11:30:00 AM PT
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Sun 11/4/2001 at 7:00:00 PM London thru Sun 11/4/2001 at 7:30:00 PM London
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Outage: Upgrade nahou-rem2 server with latest Remedy Patch
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Environments Impacted: Remedy Reporting Server
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Purpose: Plug a memory leak in the current version patch.
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Backout: Remove the new executable and rename the arserver.old to arserver.exe
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Contact(s): James Weaver 713-345-4810
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SITARA: No Scheduled Outages.
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SUN/OSS SYSTEM: No Scheduled Outages.
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TELEPHONY: No Scheduled Outages
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TERMINAL SERVER: No Scheduled Outages.
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UNIFY: No Scheduled Outages.
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----------------------------------------------------------------------------------------------------------------------------
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FOR ASSISTANCE
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(713) 853-1411 Enron Resolution Center
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Specific Help:
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Information Risk Management (713) 853-5536
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SAP/ISC (713) 345-4727
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Unify On-Call (713) 284-3757 [Pager]
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Sitara On-Call (713) 288-0101 [Pager]
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RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
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OSS/UA4/TARP (713) 285-3165 [Pager]
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CPR (713) 284-4175 [Pager]
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EDI Support (713) 327-3893 [Pager]
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EES Help Desk (713)853-9797 OR (888)853-9797
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TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]
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