172 lines
6.2 KiB
Plaintext
172 lines
6.2 KiB
Plaintext
Message-ID: <7549564.1075855488638.JavaMail.evans@thyme>
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Date: Thu, 10 May 2001 09:02:00 -0700 (PDT)
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From: enron.announcements@enron.com
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To: houston.report@enron.com
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Subject: Weekend Outage Report for 5-11-01 through 5-14-01
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Mime-Version: 1.0
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Content-Type: text/plain; charset=us-ascii
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Content-Transfer-Encoding: 7bit
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X-From: Enron Announcements
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X-To: Houston Outage Report
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X-cc:
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X-bcc:
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X-Folder: \Frank_Ermis_Jun2001\Notes Folders\All documents
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X-Origin: Ermis-F
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X-FileName: fermis.nsf
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------------------------------------------------------------------------------
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------------------------
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W E E K E N D S Y S T E M S A V A I L A B I L I T Y
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F O R
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May 11, 2001 5:00pm through May 14, 2001 12:00am
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------------------------------------------------------------------------------
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------------------------
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SCHEDULED SYSTEM OUTAGES:
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ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.
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AZURIX: No Scheduled Outages.
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EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.
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EDI SERVER: No Scheduled Outages.
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ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages
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ENRON NORTH AMERICAN LANS:
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Impact: EES
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Time: Sat 5/12/2001 at 1:00:00 PM CT thru Sat 5/12/2001 at 5:00:00 PM CT
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Sat 5/12/2001 at 11:00:00 AM PT thru Sat 5/12/2001 at 3:00:00 PM PT
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Sat 5/12/2001 at 7:00:00 PM London thru Sat 5/12/2001 at 11:00:00 PM London
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Outage: Move vlans for EES in Enron Building
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Environments Impacted: EES in Enron Building
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Purpose: Provide more capacity to the network
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Backout: paste in old configs
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Contact(s): Gail Kettenbrink 713-853-4524
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Michael Huang 713-345-3201
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FIELD SERVICES: No Scheduled Outages.
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INTERNET: No Scheduled Outages.
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MESSAGING: No Scheduled Outages.
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MARKET DATA: No Scheduled Outages.
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NT: No Scheduled Outages.
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OS/2: No Scheduled Outages.
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OTHER SYSTEMS:
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Impact: Corp, OTS, ETS
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DATE: MAY 15, 2001/2/2001 at 5:30:00 PM
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Outage: Migrate DSS Server to GTHOU-APPSQ03P
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Environments Impacted: DSS users will not be able to access the old server
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(ENEDS01_ADAPT)after this date
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Purpose: The existing server is outdated, migrating to SQL 2000 provides
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increased
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functionality and conforms to database platform requirements.
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Backout:
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Contact(s): Mary Vollmer 713-853-3381
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Joe Hellsten 713-853-7346 713-545-4164
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Impact: CORP
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Time: Fri 5/11/2001 at 8:00:00 PM CT thru Sat 5/12/2001 at 10:00:00 PM CT
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Fri 5/11/2001 at 6:00:00 PM PT thru Sat 5/12/2001 at 8:00:00 PM PT
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Sat 5/12/2001 at 2:00:00 AM London thru Sun 5/13/2001 at 4:00:00 AM London
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Outage: CPU replacement on server sennacca.
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Environments Impacted: RMS
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Purpose: Replace faulty CPU that is offline.
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Backout: Restore server to old configuration.
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Contact(s): Malcolm Wells 713-345-3716
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Impact: CORP
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Time: Fri 5/11/2001 at 5:00:00 PM CT thru Fri 5/11/2001 at 5:15:00 PM CT
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Fri 5/11/2001 at 3:00:00 PM PT thru Fri 5/11/2001 at 3:15:00 PM PT
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Fri 5/11/2001 at 11:00:00 PM London thru Fri 5/11/2001 at 11:15:00 PM
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London
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Outage: Decommission of the following servers: intra, intra-dev, conman1,
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aserv1, ardent, dbadmin
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Environments Impacted: Corp
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Purpose: Server no longer used. The servers will be decommissioned or
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redeployed where necessary.
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Backout:
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Contact(s): Malcolm Wells 713-345-3716
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Impact: CORP
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Time: Sat 5/12/2001 at 2:00:00 AM CT thru Sun 5/13/2001 at 5:00:00 PM CT
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Sat 5/12/2001 at 12:00:00 AM PT thru Sun 5/13/2001 at 3:00:00 PM PT
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Sat 5/12/2001 at 8:00:00 AM London thru Sun 5/13/2001 at 11:00:00 PM London
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Outage: Resource and OS upgrade to server fracture.
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Environments Impacted: Global company RMS ECM
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Purpose: An OS upgrade is needed to provide the disk upgrade solution.
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Additionanl memory is needed as well.
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Backout: Attach the old disk solution and reboot to old configuration.
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Contact(s): Malcolm Wells 713-345-3716
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Impact: ENA
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Time: Sat 5/12/2001 at 10:00:00 PM CT thru Sat 5/12/2001 at 10:15:00 PM CT
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Sat 5/12/2001 at 8:00:00 PM PT thru Sat 5/12/2001 at 8:15:00 PM PT
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Sun 5/13/2001 at 4:00:00 AM London thru Sun 5/13/2001 at 4:15:00 AM London
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Outage: Bounce PWRPROD1 database
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Environments Impacted: Enpower User
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Purpose: Change some configuration to improve database performance
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Backout: Use the old parameter file.
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Contact(s): Tantra Invedy 713 853 4304
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SITARA: No Scheduled Outages.
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SUN/OSS SYSTEM: No Scheduled Outages.
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TELEPHONY:
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Impact:
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Time: Sat 5/12/2001 at 10:00:00 PM CT thru Sun 5/13/2001 at 1:00:00 AM CT
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Sat 5/12/2001 at 8:00:00 PM PT thru Sat 5/12/2001 at 11:00:00 PM PT
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Sun 5/13/2001 at 4:00:00 AM London thru Sun 5/13/2001 at 7:00:00 AM London
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Outage: Quarterly Maintenance - Telephone System
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Environments Impacted: All
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Purpose: Quarterly maintenance. While voicemail nodes are being serviced (one
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box at a time), a slight disruption will be experienced.
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Messages will continue to be stored but will not be delivered until each node
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of voicemail is back up and operational.
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CMS call center management reporting will not be availalble during this
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time.
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Backout:
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Contact(s): Cynthia Siniard 713-853-0558
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TERMINAL SERVER: No Scheduled Outages.
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UNIFY:
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Impact: CORP
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Time: Fri 5/11/2001 at 6:00:00 PM CT thru Fri 5/11/2001 at 7:00:00 PM CT
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Fri 5/11/2001 at 4:00:00 PM PT thru Fri 5/11/2001 at 5:00:00 PM PT
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Sat 5/12/2001 at 12:00:00 AM London thru Sat 5/12/2001 at 1:00:00 AM London
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Outage: Memory replacement for server electron.
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Environments Impacted: Unify Users
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Purpose: Replace faulty memory module.
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Backout: Get new memory if necessary
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Restart server with out memory as last resort
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Contact(s): Malcolm Wells 713-345-3716
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------------------------------------------------------------------------------
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-----------------------------------------------
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FOR ASSISTANCE
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(713) 853-1411 Enron Resolution Center
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Specific Help:
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Information Risk Management (713) 853-5536
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SAP/ISC
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(713) 345-4727
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Unify On-Call (713) 284-3757 [Pager]
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Sitara On-Call (713) 288-0101 [Pager]
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RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
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OSS/UA4/TARP (713) 285-3165 [Pager]
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CPR (713) 284-4175 [Pager]
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EDI Support (713) 327-3893 [Pager]
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EES Help Desk (713)853-9797 OR (888)853-9797
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