Message-ID: <32846990.1075861338489.JavaMail.evans@thyme>
Date: Thu, 8 Nov 2001 14:51:58 -0800 (PST)
From: no.address@enron.com
Subject: Weekend Outage Report for 11-9-01 through 11-11-01
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W E E K E N D   S Y S T E M S   A V A I L A B I L I T Y

F O R

November 9, 2001 5:00pm through November 12, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES: 

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI:
Impact:  CORP
Time:  Fri 11/9/2001 at  12:00:00 PM CT thru Sat 11/10/2001 at  4:00:00 AM CT
	Fri 11/9/2001 at  10:00:00 AM PT thru Sat 11/10/2001 at  2:00:00 AM PT
	Fri 11/9/2001 at  6:00:00 PM London thru Sat 11/10/2001 at  10:00:00 AM London
Outage:  EDI_QA Oracle database upgrade
Environments Impacted:  Corp
Purpose: To comply with corporate standardization
Backout: Restore the database to its original state
Contact(s): 	Maria Santiago  713-345-7354  
		John Kratzer  713-345-7672  
		Karen O'Grady  713-345-7149  
 
ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS:  
Impact:  EXTPIX1/HOPIX1
Time:  Fri 11/9/2001 at  10:30:00 PM CT thru Sat 11/10/2001 at  12:30:00 AM CT
	Fri 11/9/2001 at    8:30:00 PM PT thru Fri 11/9/2001 at  10:30:00 PM PT
	Sat 11/10/2001 at  4:30:00 AM London thru Sat 11/10/2001 at  6:30:00 AM London
Outage:  EXTPIX1 Maintenance
Environments Impacted:  All
Purpose: Prevent bottleneck
Backout: undo changes
Contact(s): 	Jim Brigham    713-345-4104

Impact:  ECN 22, 25, 26, 27, 28, & 35
Time:  Sat 11/10/2001 at  9:00:00 AM CT thru Sat 11/10/2001 at  6:00:00 PM CT
	Sat 11/10/2001 at  7:00:00 AM PT thru Sat 11/10/2001 at  4:00:00 PM PT
	Sat 11/10/2001 at  3:00:00 PM London thru Sun 11/11/2001 at  12:00:00 AM London
Outage:  Telecom Clean Up
Environments Impacted:  Corp
Purpose: Better LAN management
Backout: I (Mark Trevino) will be available to solve any issues that may occur (switches that do not come back online).
Contact(s): 	Mark Trevino    713-345-9954
 
FIELD SERVICES:  No Scheduled Outages.

INTERNET: No Scheduled Outages.

MESSAGING: 
Impact:  Nany-msmbx01v
Time:  Fri 11/9/2001 at  5:00:00 PM CT thru Sat 11/10/2001 at    1:00:00 AM CT
	Fri 11/9/2001 at  3:00:00 PM PT thru Fri 11/9/2001 at  11:00:00 PM PT
	Fri 11/9/2001 at  11:00:00 PM London thru Sat 11/10/2001 at  7:00:00 AM London
Outage:  Upgrade Nany-msmbx01v
Environments Impacted:  Users on Nany-msmbx01v
Purpose: In order to standardize all E2k servers.
Backout: 
Contact(s): 	Dalak Malik    713-345-8219
		    		    		    		
Impact:  Exchange Servers
Time:  Sat 11/10/2001 at  5:00:00 PM CT thru Sat 11/10/2001 at  9:00:00 PM CT
	Sat 11/10/2001 at  3:00:00 PM PT thru Sat 11/10/2001 at  7:00:00 PM PT
	Sat 11/10/2001 at  11:00:00 PM London thru Sun 11/11/2001 at  3:00:00 AM London
Outage:  Installing EXifs.dll hotfix and store hotfix to the Exchange Servers
Environments Impacted:  All Exchange users
Purpose: Stability standardization
Backout: 
Contact(s): 	Dalak Malik    713-345-8219
		    		    		    		
Impact:  Nahou-msmbx01v
Time:  Sat 11/10/2001 at  7:00:00 PM CT thru Sat 11/10/2001 at  9:00:00 PM CT
	Sat 11/10/2001 at  5:00:00 PM PT thru Sat 11/10/2001 at  7:00:00 PM PT
	Sun 11/11/2001 at  1:00:00 AM London thru Sun 11/11/2001 at  3:00:00 AM London
Outage:  Exchange user database maintenance
Environments Impacted:  Users on server nahou-msmbx01v
Purpose: Database has over 13 GB white space
Backout: 
Contact(s): 	Dalak Malik    713-345-8219
 
MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2:  No Scheduled Outages.

OTHER: 
Impact:  NAHOU-TSSAP01P
Time:  Fri 11/9/2001 at  7:00:00 PM CT thru Fri 11/9/2001 at  8:00:00 PM CT
	Fri 11/9/2001 at  5:00:00 PM PT thru Fri 11/9/2001 at  6:00:00 PM PT
	Sat 11/10/2001 at  1:00:00 AM London thru Sat 11/10/2001 at  2:00:00 AM London
Outage:  SAP GUI Patch 3.06 Installation
Environments Impacted:  SAP Terminal Server users
Purpose: Applying this patch will make the terminal server version of SAP consistent with the version on all SAP users desktops.
Backout: Uninstall and remove SAP registry entries and install previous version.
Contact(s): 	Russ Rimmerman    713-345-3466
		    		    		    				    		
Impact:  SAP
Time:  Fri 11/9/2001 at  8:00:00 PM CT thru Sun 11/11/2001 at    2:00:00 AM CT
	Fri 11/9/2001 at  6:00:00 PM PT thru Sun 11/11/2001 at  12:00:00 AM PT
	Sat 11/10/2001 at  2:00:00 AM London thru Sun 11/11/2001 at  8:00:00 AM London
Outage:  Add New SAP Storage
Environments Impacted:  SAP
Purpose: Disk growth in SAP required procurement of additional disk.
Backout: Revert to current configuration. 
Contact(s): 	Gary Sentiff    713-345-5125
 
SITARA:  No Scheduled Outages.

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: 
Impact:  
Time:  Sat 11/10/2001 at  5:00:00 AM CT thru Sat 11/10/2001 at  6:00:00 AM CT
	Sat 11/10/2001 at  3:00:00 AM PT thru Sat 11/10/2001 at  4:00:00 AM PT
	Sat 11/10/2001 at  11:00:00 AM London thru Sat 11/10/2001 at  12:00:00 PM London
Outage:  Emergency Maintenance - VoiceMail Node 3
Environments Impacted:  All
Purpose: Bad port - affects performance of Intuity Voicemail
Backout: None
Contact(s): 	Cynthia Siniard    713-853-0558
 
TERMINAL SERVER:  No Scheduled Outages.

UNIFY:  No Scheduled Outages.

----------------------------------------------------------------------------------------------------------------------------
								FOR ASSISTANCE

(713) 853-1411   Enron Resolution Center


Specific Help:
Information Risk Management			(713) 853-5536
SAP/ISC                                                                               (713) 345-4727
Unify On-Call 					(713) 284-3757  [Pager]
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RUS/GOPS/GeoTools/APRS			(713) 639-9726  [Pager]
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CPR						(713) 284-4175  [Pager]
EDI Support 					(713) 327-3893  [Pager]
EES Help Desk					(713)853-9797 OR (888)853-9797
TDS -Trader Decision Support On-Call                    (713) 327-6032 [Pager]
