Message-ID: <9751073.1075855496236.JavaMail.evans@thyme>
Date: Thu, 10 May 2001 09:02:00 -0700 (PDT)
From: enron.announcements@enron.com
To: houston.report@enron.com
Subject: Weekend Outage Report for 5-11-01 through 5-14-01
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W E E K E N D   S Y S T E M S   A V A I L A B I L I T Y

F O R

May 11, 2001 5:00pm through May 14, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES: 

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER: No Scheduled Outages.

ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS: 
Impact:  EES
Time:  Sat 5/12/2001 at   1:00:00 PM CT thru Sat 5/12/2001 at  5:00:00 PM CT
 Sat 5/12/2001 at 11:00:00 AM PT thru Sat 5/12/2001 at  3:00:00 PM PT
 Sat 5/12/2001 at  7:00:00 PM London thru Sat 5/12/2001 at  11:00:00 PM London
Outage:  Move vlans for EES in Enron Building 
Environments Impacted:  EES in Enron Building
Purpose: Provide more capacity to the network
Backout: paste in old configs
Contact(s):  Gail Kettenbrink    713-853-4524
  Michael Huang      713-345-3201
 
FIELD SERVICES:  No Scheduled Outages.

INTERNET: No Scheduled Outages.

MESSAGING: No Scheduled Outages.

MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2:  No Scheduled Outages.

OTHER SYSTEMS:
Impact:  Corp, OTS, ETS    
DATE:  MAY 15, 2001/2/2001 at  5:30:00 PM
Outage:  Migrate DSS Server to GTHOU-APPSQ03P
Environments Impacted:  DSS users will not be able to access the old server 
(ENEDS01_ADAPT)after this date
Purpose: The existing server is outdated, migrating to SQL 2000 provides 
increased 
functionality and conforms to database platform requirements.   
Backout: 
Contact(s):  Mary Vollmer          713-853-3381
  Joe Hellsten           713-853-7346      713-545-4164
  
Impact:  CORP
Time:  Fri 5/11/2001 at  8:00:00 PM CT thru Sat 5/12/2001 at  10:00:00 PM CT
 Fri 5/11/2001 at  6:00:00 PM PT thru Sat 5/12/2001 at    8:00:00 PM PT
 Sat 5/12/2001 at  2:00:00 AM London thru Sun 5/13/2001 at  4:00:00 AM London
Outage:  CPU replacement on server sennacca.
Environments Impacted:  RMS
Purpose: Replace faulty CPU that is offline.
Backout: Restore server to old configuration.
Contact(s):  Malcolm Wells    713-345-3716
                                        
Impact:  CORP
Time:  Fri 5/11/2001 at  5:00:00 PM CT thru Fri 5/11/2001 at  5:15:00 PM CT
 Fri 5/11/2001 at  3:00:00 PM PT thru Fri 5/11/2001 at  3:15:00 PM PT
 Fri 5/11/2001 at  11:00:00 PM London thru Fri 5/11/2001 at  11:15:00 PM 
London
Outage:  Decommission of the following servers:  intra, intra-dev, conman1, 
aserv1, ardent, dbadmin
Environments Impacted:  Corp
Purpose: Server no longer used.  The servers will be decommissioned or 
redeployed where necessary.
Backout: 
Contact(s):  Malcolm Wells    713-345-3716

Impact:  CORP
Time:  Sat 5/12/2001 at   2:00:00 AM CT thru Sun 5/13/2001 at  5:00:00 PM CT
 Sat 5/12/2001 at 12:00:00 AM PT thru Sun 5/13/2001 at  3:00:00 PM PT
 Sat 5/12/2001 at  8:00:00 AM London thru Sun 5/13/2001 at 11:00:00 PM London
Outage:  Resource and OS upgrade to server fracture.
Environments Impacted:  Global company RMS  ECM
Purpose: An OS upgrade is needed to provide the disk upgrade solution.  
Additionanl memory is needed as well.
Backout: Attach the old disk solution and reboot to old configuration.
Contact(s):  Malcolm Wells    713-345-3716

Impact:  ENA
Time:  Sat 5/12/2001 at  10:00:00 PM CT thru Sat 5/12/2001 at  10:15:00 PM CT
 Sat 5/12/2001 at    8:00:00 PM PT thru Sat 5/12/2001 at     8:15:00 PM PT
 Sun 5/13/2001 at  4:00:00 AM London thru Sun 5/13/2001 at  4:15:00 AM London
Outage:  Bounce PWRPROD1 database
Environments Impacted:  Enpower User
Purpose: Change some configuration to improve database performance
Backout: Use the old parameter file.
Contact(s):  Tantra Invedy  713 853 4304  
 
SITARA:  No Scheduled Outages.

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: 
Impact:  
Time:  Sat 5/12/2001 at  10:00:00 PM CT thru Sun 5/13/2001 at  1:00:00 AM CT
 Sat 5/12/2001 at    8:00:00 PM PT thru Sat 5/12/2001 at 11:00:00 PM PT
 Sun 5/13/2001 at  4:00:00 AM London thru Sun 5/13/2001 at  7:00:00 AM London
Outage:  Quarterly Maintenance - Telephone System
Environments Impacted:  All
Purpose: Quarterly maintenance. While voicemail nodes are being serviced (one 
box at a time), a slight disruption will be experienced.  
Messages will continue to be stored but will not be delivered until each node 
of voicemail is back up and operational.    
CMS call center management reporting will not be availalble during this 
time.  
Backout: 
Contact(s):  Cynthia Siniard    713-853-0558
 
TERMINAL SERVER:  No Scheduled Outages.

UNIFY:  
Impact:  CORP
Time:  Fri 5/11/2001 at  6:00:00 PM CT thru Fri 5/11/2001 at  7:00:00 PM CT
 Fri 5/11/2001 at  4:00:00 PM PT thru Fri 5/11/2001 at  5:00:00 PM PT
 Sat 5/12/2001 at 12:00:00 AM London thru Sat 5/12/2001 at  1:00:00 AM London
Outage:  Memory replacement for server electron.
Environments Impacted:  Unify Users
Purpose: Replace faulty memory module.
Backout: Get new memory if necessary
Restart server with out memory as last resort
Contact(s):  Malcolm Wells    713-345-3716
 
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        FOR ASSISTANCE

(713) 853-1411   Enron Resolution Center


Specific Help:
Information Risk Management   (713) 853-5536
SAP/ISC                                                                       
        (713) 345-4727
Unify On-Call      (713) 284-3757  [Pager]
Sitara On-Call     (713) 288-0101  [Pager]
RUS/GOPS/GeoTools/APRS   (713) 639-9726  [Pager]
OSS/UA4/TARP    (713) 285-3165  [Pager]
CPR      (713) 284-4175  [Pager]
EDI Support      (713) 327-3893  [Pager]
EES Help Desk     (713)853-9797 OR (888)853-9797
