Message-ID: <13397914.1075861337233.JavaMail.evans@thyme>
Date: Thu, 1 Nov 2001 15:22:09 -0800 (PST)
From: no.address@enron.com
Subject: Weekend Outage Report for 11-2-01 through 11-4-01
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W E E K E N D   S Y S T E M S   A V A I L A B I L I T Y

F O R

November 2, 2001 5:00pm through November 5, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES: 

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI: 
Impact:  CORP
Time:  Fri 11/2/2001 at  12:00:00 PM CT thru Sun 11/4/2001 at  4:00:00 AM CT
	Fri 11/2/2001 at  10:00:00 AM PT thru Sun 11/4/2001 at  2:00:00 AM PT
	Fri 11/2/2001 at  6:00:00 PM London thru Sun 11/4/2001 at  10:00:00 AM London
Outage:  EDI_QA Oracle database upgrade
Environments Impacted:  Corp
Purpose: To comply with corporate standardization
Backout: Restore the database to its original state
Contact(s): 	Maria Santiago  713-345-7354  
		John Kratzer  713-345-7672  
		Karen O'Grady  713-345-7149  
 
EES: 
Impact:  EES
Time:  Thu 11/1/2001 at  6:00:00 PM CT thru Sun 11/4/2001 at  12:00:00 AM CT
	Thu 11/1/2001 at  4:00:00 PM PT thru Sat 11/3/2001 at  10:00:00 PM PT
	Fri 11/2/2001 at  12:00:00 AM London thru Sun 11/4/2001 at  6:00:00 AM London
Outage:  Migrate EESHOU-FS1to SAN
Environments Impacted:  EES
Purpose: New Cluster server is on SAN and SAN backups
This will provide better performance, server redundancy, and backups should complete without problems.
Backout: Take new server offline,
Bring up old servers
change users profiles back to original settings.
Contact(s): 	Roderic H Gerlach    713-345-3077
 
ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS: 
Impact:  Ardmore
Time:  Sat 11/3/2001 at  10:00:00 PM CT thru Sun 11/4/2001 at  2:00:00 AM CT
	Sat 11/3/2001 at    8:00:00 PM PT thru Sun 11/4/2001 at 12:00:00 AM PT
	Sun 11/4/2001 at  4:00:00 AM London thru Sun 11/4/2001 at  8:00:00 AM London
Outage:  Add redundant connections between ARD-COR-CCX1/2 and ENA-CX1/2-ARD 
Environments Impacted:  All
Purpose: Increased bandwidth / resiliency available on the MAN
Backout: Put original equipment/configs back in place
Contact(s): 	Dennis McGough   713-345-3143 

Impact:  EBS
Time:  Sat 11/3/2001 at    1:00:00 PM CT thru Sat 11/3/2001 at  4:00:00 PM CT
	Sat 11/3/2001 at  11:00:00 AM PT thru Sat 11/3/2001 at  2:00:00 PM PT
	Sat 11/3/2001 at  7:00:00 PM London thru Sat 11/3/2001 at  10:00:00 PM London
Outage:  Relocate EBS Portland servers and switch pdx-3wtcpl-swx1
Environments Impacted:  EBS
Purpose: Existing equipment rack removed in order to install new phone system.
Backout: None.  Space must be vacated.
Contact(s): 	Chris Shirkoff  503-778-0920  8774937918@skytel.com
		Dave Steiner  503-703-1553  

FIELD SERVICES:  No Scheduled Outages.

INTERNET: No Scheduled Outages.

MESSAGING: 
Impact:  Corp Notes
Time:  Fri 11/2/2001 at  9:00:00 PM CT thru Sat 11/3/2001 at    1:00:00 AM CT
	Fri 11/2/2001 at  7:00:00 PM PT thru Fri 11/2/2001 at  11:00:00 PM PT
	Sat 11/3/2001 at  3:00:00 AM London thru Sat 11/3/2001 at  7:00:00 AM London
Outage:  cNotes Server Reboots
Environments Impacted:  All users on any of the mailservers listed below
Purpose: Scheduled @ 2 week interval
Backout: Make sure server comes up.
Contact(s): 	Trey Rhodes  (713) 345-7792  
		    		    		    		
Impact:  EI
Time:   Fri 11/2/2001 at  9:00:00 PM CT thru Sat 11/3/2001 at    1:00:00 AM CT
	Fri 11/2/2001 at  7:00:00 PM PT thru Fri 11/2/2001 at  11:00:00 PM PT
	Sat 11/3/2001 at  3:00:00 AM London thru Sat 11/3/2001 at  7:00:00 AM London
Outage:  EI Notes Server Maintenance
Environments Impacted:  EI Local/Domestic/Foreign Sites
Purpose: Scheduled @ 2 week interval
Backout: N/A
Contact(s): 	David Ricafrente    713-646-7741
		    		    		    		
Impact:  EES
Time:  Fri 11/2/2001 at  8:30:00 PM CT thru Fri 11/2/2001 at  11:30:00 PM CT
	Fri 11/2/2001 at  6:30:00 PM PT thru Fri 11/2/2001 at    9:30:00 PM PT
	Sat 11/3/2001 at  2:30:00 AM London thru Sat 11/3/2001 at  5:30:00 AM London
Outage:  EES Notes Server Reboots
Environments Impacted:  All users on any of the mailservers listed below
Purpose: Scheduled @ 2 week interval on 1st and the 3rd Friday of each month.
Backout: 
Contact(s): 	Dalak Malik    713-345-8219
 
MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2:  No Scheduled Outages.

OTHER: 
Impact:  
Time:  Sat 11/3/2001 at  9:00:00 PM CT thru Sun 11/4/2001 at  12:00:00 AM CT      
	Sat 11/3/2001 at  7:00:00 PM PT thru Sat 11/3/2001 at  10:00:00 PM PT
	Sun 11/4/2001 at  3:00:00 AM London thru Sun 11/4/2001 at 6:00:00 AM London
Outage:  Migrate EBS Common Data to Corp Environment and update DFS
Environments Impacted:  Any user accessing o: EBS
Purpose: Will be migrating all common data from o: EBS Houston and o: EBS Portland to Corp servers in Houston and their corresponding EBS servers will be decommissioned. o: ebs shepherd and o: ebs loopcentral will also be migrated and their corresponding EBS servers will be decommissioned.  o: EBS will be removed from DFS and the DFS entries will be re-inputed in order to decommission the EBS DFS server.  This needs to be done as part of the decommissioning of the EBS environment.
Backout: Leave EBS data servers and DFS servers online and re-input the DFS links.
Contact(s): 	Mark Wolf    713-345-6389
		    		    		    				    		    		
Impact:  HR
Time:  Sat 11/3/2001 at  8:00:00 AM CT thru Sat 11/3/2001 at  11:00:00 AM CT
	Sat 11/3/2001 at  6:00:00 AM PT thru Sat 11/3/2001 at    9:00:00 AM PT
	Sat 11/3/2001 at  2:00:00 PM London thru Sat 11/3/2001 at  5:00:00 PM London
Outage:  Replace CD-ROM in HR-DB-5
Environments Impacted:  HR LAN
Purpose: The CD-ROM drive has failed and needs to be replaced.
Backout: 
Contact(s): 	Brandon Bangerter   713-345-4904   
		Mark Calkin               713-345-7831  
		Raj Perubhatla         713-345-8016  281-788-9307
		    				    		    		    		
Impact:  nahou-rem2
Time:  Sun 11/4/2001 at    1:00:00 PM CT thru Sun 11/4/2001 at    1:30:00 PM CT
	Sun 11/4/2001 at  11:00:00 AM PT thru Sun 11/4/2001 at  11:30:00 AM PT
	Sun 11/4/2001 at  7:00:00 PM London thru Sun 11/4/2001 at  7:30:00 PM London
Outage:  Upgrade nahou-rem2 server with latest Remedy Patch
Environments Impacted:  Remedy Reporting Server
Purpose: Plug a memory leak in the current version patch.
Backout: Remove the new executable and rename the arserver.old to arserver.exe
Contact(s): 	James Weaver    713-345-4810
 
SITARA:  No Scheduled Outages.

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: No Scheduled Outages

TERMINAL SERVER:  No Scheduled Outages.

UNIFY:  No Scheduled Outages.

----------------------------------------------------------------------------------------------------------------------------
								FOR ASSISTANCE

(713) 853-1411   Enron Resolution Center


Specific Help:
Information Risk Management			(713) 853-5536
SAP/ISC                                                                               (713) 345-4727
Unify On-Call 					(713) 284-3757  [Pager]
Sitara On-Call					(713) 288-0101  [Pager]
RUS/GOPS/GeoTools/APRS			(713) 639-9726  [Pager]
OSS/UA4/TARP				(713) 285-3165  [Pager]
CPR						(713) 284-4175  [Pager]
EDI Support 					(713) 327-3893  [Pager]
EES Help Desk					(713)853-9797 OR (888)853-9797
TDS -Trader Decision Support On-Call                    (713) 327-6032 [Pager]
